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To find a specific article, use KB-article number format (ex. KB-1)

Article number: Article number: kb-134
Q. What is my ftp login info?

A. Your ftp login url by default is ftp.yourdomain.com . Some ftp clients automatically adds the ftp part to the ftp url, so if you'll get a connection error use yourdomain.com only as your ftp host name.

FTP port is 21. Normally you don't have to change port settings of your ftp client as 21 is the default ftp port.

Your ftp username and password are the same as your cPanel username and password.

If you need to set up another ftp account/s you can do this through your cPanel. Please see cPanel flash tutorial HERE
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Reseller Hosting Pricing Changed
Jul 30 2009
We have lowered our reseller webhosting pricing! Everyone's amount of bandwidth and other features have stayed the same but the price got lowered. Also nice discounts have been applied to quarterly/bi-annual/annual payment options! If you wish to change billing cycle, please contact helpdesk.

Existing reseller accounts with quarterly/bi-annual/annual billing have had free hosting months added to their billing cycle according to pre-paid hosting.

We have also made a discount coupon TENOFF which gives $10 discount for new reseller hosting signups. It is valid until August 31st 2009.

New prices can be seen at http://polarwebservices.com/hosting.php?spt=10